Privacy Policy | Mates on Rent

Effective Date: 01/10/2024

Welcome to Mates On Rent! This Privacy Policy explains how Maurya Pty Ltd ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our platform, website, and related services (collectively, "Mates On Rent"). We are committed to protecting your privacy and ensuring the security of your personal information.

By using Mates On Rent, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

1.1. Personal Information

When you sign up for an account or use our services, we may collect personal information that identifies you, such as:

Name
Email address
Phone number
Payment details (e.g., credit card or bank information for rent payments)
Address (for payment or service purposes)
Date of birth (to ensure compliance with age restrictions)

1.2. Usage Information

We automatically collect certain information when you access or use Mates On Rent, including:

IP address
Device information (e.g., device type, operating system)
Browser type
Pages viewed and interaction with the platform
Location data (if you have enabled location services)

1.3. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your interaction with our platform, including browsing behavior and preferences. This helps us enhance user experience and offer tailored content.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and improve our services
To facilitate payments, split expenses, and manage house rules
To communicate with you, including sending updates, invoices, and notifications
To personalize your experience and suggest relevant content
To maintain security and protect against fraud and misuse
To comply with legal obligations and resolve disputes
To analyze trends and monitor usage for platform improvements

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party vendors who assist with payments, data processing, and other essential services. These vendors are bound by confidentiality agreements and are only allowed to use your data as necessary to provide their services.
Business Transfers: If Mates On Rent is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Legal Obligations: We may disclose your information if required by law, regulation, or legal process, such as a court order, or to protect the rights, property, or safety of our users or others.
With Your Consent: We may share your information for purposes not listed in this policy but will obtain your consent first.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights concerning your personal information:

Access and Correction: You can access and update your personal information through your account settings.
Deletion: You may request the deletion of your personal data by contacting us. Please note that certain information may be retained as required by law or for legitimate business purposes.
Opt-out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
Cookies: You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our services.

6. Third-Party Links

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. Please review their privacy policies before sharing your personal information.

7. International Data Transfers

If you are accessing Mates On Rent from outside Australia, please note that your information may be transferred to, stored, and processed in Australia and other countries where our servers or service providers are located. By using our platform, you consent to such transfers.

8. Children’s Privacy

Mates On Rent is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our platform. Your continued use of Mates On Rent after the effective date of the revised policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@matesonrent.com

Maurya Pty Ltd